Contact us by phone, email or via the form below. And if you haven't already seen them, we have FAQ pages for both Family and Organizational Programs that answer all the most common questions people have.
The Next Step Prepaid MasterCard is issued by First Interstate Bank pursuant to license by MasterCard International Incorporated. MasterCard is a registered trademark of MasterCard International Inc.
IMPORTANT INFORMATION ABOUT PROCEDURES FOR OPENING A NEW CARD ACCOUNT: To help the government fight the funding of terrorism and money laundering activities, federal law requires all financial institutions to obtain, verify, and record information that identifies each person who opens a Card Account. What this means for you: When you open a Card Account, we will ask for your name, address, date of birth, and other information that will allow us to identify you. We may also ask to see a copy of your driver’s license or other identifying documents. Approval of your request for a Next Step Prepaid MasterCard requires passing our identification verification process.
Next Step Network LLC shall not be held liable and will be blameless for any damages resulting from approved transactions with merchants of the type on the list of Restricted Merchants who utilize an MCC code that is NOT a designation of restricted use; for example, a merchant transmits a request for authorization with an MCC code of “restaurant” yet the underlying purchase is for liquor.